Failing less, reducing injuries, implementing programs, improving performance or involvement are not strategies, they are desirable destinations. Without a clear purpose, vision, goals and measurements of progress, how does an organization know results are being accomplished become of the initiatives or luck?

(On-demand access to previous recordings in this series)
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June 1 2018: Developing & Administering a Custom Perception Survey
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Many organizations measure perceptions, but few effectively manage them. There are two types of perceptions: accurate and inaccurate. Which ones are you responding to? Perceptions are influenced by multiple sources, both internal and external. Unmanaged perceptions negatively affect safety communication. Even worse, they have been identified as contributing factors in multiple catastrophic incidents. Perceptions are an important consideration when determining methods to improve safety or other aspects of performance. Perceptions affect behaviors, and they should be measured to determine a starting place for cultural modification efforts. Perception surveys can help identify areas for improvement and can serve as a baseline for measuring the effectiveness of improvement efforts. The talk focuses on how to measure, understand, and manage the perceptions that either facilitate or impede achieving and sustaining safety excellence.


"… I felt this webinar was excellent. I wasn't prepared to be so engaged until the first comment was made…that the pitfall of any program or safety person is 'trying to do too much at once'. This resonated with me…and I was rather engaged the rest of the hour. Clearly knowledgeable instructor, which is very hard to find. Safety is so much more than just about technical knowledge. Interested in the rest of the series now."

Marsha Bell, Regional Health & Safety Supervisor, Tolko Industries