Lean BBS Certification Workshop

Lean BBS Internal Consultant Certification Workshop: Become a Lean Behavior-Based Safety Expert for Your Organization

Lean BBS logo

Workshop Investment (cost) $2,495 per attendee until 45 days in advance, then $2,795 per attendee

  • *Recommended Option: Workshop attendees interested in licensing the materials may contact ProAct Safety to obtain a quote for a site, division, or corporate-wide useage. To ensure success, materials should be customized to reflect the unique culture of the location and details of the process. Handout materials are provided for seminar use only and may not be copied or distributed. Electronic materials are not included.

  • *This workshop is only available to end users. No consultants, agencies or other safety service providers are permitted to attend.


  • 5-9 people = 10% off registration

  • 10-19 people = 15% off registration

Workshop Leader     Shawn M Galloway, CEO

Schedule    Day 1: 8:30-16:00 / Day 2: 8:30-15:30, lunch included
*Event venue will be confirmed at least 45 days prior to the workshop.
**See full event schedule for events offered consecutively with this workshop.

Workshop Description

The Lean BBS Internal Consultant Certification Workshop is designed for organizations that desire to internalize and sustain their own approach to Behavior-Based Safety (BBS). ProAct Safety has successfully certified over one thousand Internal Consultants across every major industry.

This intensive, highly interactive workshop will fully qualify attendees to return to their organizations and design a customized plan to strategically implement a new or improve an existing Behavior-Based Safety process. This approach is ideal for companies who want to maximize their own ability to implement the most effective and efficient approach to BBS, regardless of challenging industry or logistics, or who want to ensure a proven approach to find new sustainable results while minimizing outside costs.

Lean BBS Book Cover

Recommended: It would be helpful if each attendee read or listened to the book Lean Behavior-Based Safety: BBS for Today's Realities before the event to streamline conversations and expedite the learning process.

Creating Internal Capabilities

This workshop will train participants to utilize ProAct Safety's proven Lean BBS methodologies for facilitating an implementation. Most importantly, it will prepare the attendees to anticipate and address the issues that can challenge the success to behavioral approaches. Participants will be able to identify opportunities to minimize the perception of change, achieve the quickest success possible, and ensure long-term process sustainability. This approach is much more than a train-the-trainer course, which are typically intended to teach individuals to simply deliver training. Every site will have its own unique challenges and cultures. To allow internal consultants the most opportunities for success, it is extremely important they understand and internalize strategies to identify site-specific issuesthat have become, or could become, problematic barriers.

Lean BBS utilizes aspects of performance and quality systems to drastically reduce the typical internal resource requirements of a BBS process. Lean Behavior-Based Safety® focuses on leveraged use of resources resulting in quicker and more sustainable results in a shorter time, with less disruption to operations, and less resistance from workers and unions.

Learning Objectives:

  • Learn to conduct an assessment to determine site readiness for behavioral approaches.
  • Draft a strategic plan to customize implementation of BBS.
  • Understand how to appropriately select steering team members and observers.
  • Manage and coach the team through a BBS implementation or expansion.
  • Ensure site leaders understand the process and adapt it to the specific needs and culture of the site.
  • Develop a site-specific checklist or focus of behaviors and precautions which will have the greatest impact on accident prevention.
  • Choose from multiple observation and feedback strategies to ensure a customized approach that best fits your organization and challenges.
  • Build a management-support infrastructure to ensure long-term success.
  • Hold kickoff activities to start the BBS process.
  • Monitor and audit the process to keep it on course.
  • Continuously improve the process.
  • Leverage Human and Organizational Performance (HOP) and Safety Excellence Strategic Thinking to create recognizable value, focus, engagement, and feedback systems with minimal resistance and waste.

Advanced Elements:

  • Change Management — The psychology of resistance to change, and how to avoid creating resistance.
  • Culture Change Strategies — A best practices approach.
  • Advanced Assessment Strategies — Developing quick wins.
  • Building understanding and support for the BBS process prior to assessment or implementation.
  • Strategic options for implementation that customize the process to the site culture.

Process overview flow chart

Re-energize Your Existing BBS Process
It is unfortunately common to see results from many traditional Behavioral Safety processes plateau after the first two to three years of operation. At that point, the process can become routine and lose the original result-based orientation. The successes that motivated the process early-on disappear and the entire process tends to slowly lose momentum. Successful BBS processes do not typically fade away, but can be much less effective than they are capable of being. This is the perfect time for BBS process improvement. Improvement strategies can accomplish several important objectives:

  • Attain the next step in accident-reduction results through better targeting.
  • Increase the level of expertise in personnel active in the process.
  • Integrate new techniques to enhance existing observation and data analysis strategies.
  • Re-energize the process utilizing Lean BBS techniques to improve results and increase employee participation.
  • Reduce manpower requirements to maintain the process.
  • Assess the existing Behavior-Based Safety process for foundations to build on.
  • Make more efficient use of site leaders and steering teams.
  • Narrow the focus of the checklist to improve efficiency.
  • Focus observations where they will produce the best results.
  • Learn tactics for continuous process improvement to ensure process sustainability.

Certification through ProAct Safety, Inc. is valid for 3 years following the workshop. Internal Consultants must attend refresher training to discover advances in approaches and maintain certification. Locations where Internal Consultants implement Behavior-Based Safety processes must be covered under the Training Materials License agreement.

REFUND & CANCELLATION POLICY: We reserve the right to cancel an event up to 30 days in advance, in which case a full refund applies. Attendee may cancel registration up to 60 days prior to an event, in which case a full refund minus 3% administrative fee applies. Cancellations under 60 days to two weeks prior to the event receive a 50% credit for future use. Credits can be used for one full year from original event date for any event, product or subscription purchases. After one year, all credits expire. No refunds or credits apply to cancellations less than two weeks in advance.
Any event cancelled due to Force Majeure will be refunded minus processing fees, or issued as a full credit to be used for attendance at other ProAct Safety public or private events or for copies of published books, whichever the customer chooses.

CONTINUING EDUCATION: This event qualifies for CM or COC credits toward maintaining accreditation. Attendees may request documentation after the course is complete.


"It was an absolutely great experience taking Chuck and Terry's workshop in Houston, September 18-20. The broad and combined years of experience in the EHS world puts the Proact team on a higher plane than most. Insights into proactive measures for our EHS management systems, learned in the course, are already being applied at our company with real success. The workshop truly assisted my team in putting structure/framework around our BBS program, and it's already producing great results for Halyard."

Bill Swanger, Global EH&S Leader, Halyard

"I have taken the Internal Consultant Certification. We are currently evaluating our terminals. This is a great concept! Its the next step to take after you have your traditional safety established. What I like about the program is the engagement by employees."

Tom Boehler, Director of Safety and Compliance, Erb Group of Companies

"We had a 100% reduction over the last 4 years!!"

Robert Ault, Georgia-Pacific Chemicals LLC

"We just finished our Lean BBS Internal Consultant Workshop with ProAct Safety, led by Shawn Galloway. The feedback from the team has been outstanding. Shawn's ability to connect with a vastly diverse group of associates, managers and executives has been invaluable. His knowledge, ability, and most of all his flexibility in presenting the material has set us up for success. He was able to coach each of us on how to move from theory to practice using specific and well thought out examples and exercises. He engaged and motivated the entire team, the level of confidence soared after the session. We are all excited to get our employees engaged in the observation process and we are confident that it will have a huge impact on our safety performance and culture. Thanks Shawn!"

Mark Torch, Director of Environmental, Health and Safety, The McGraw Hill Companies

"Shawn and his company have been extremely helpful in the development of the Rexam safety process. As an internal consultant for Rexam, trained by ProAct, I have frequently sought help from Shawn in dealing with a variety of issues. His breadth of knowledge and experience has provided me with creative solutions to my problems."

Randy Klug, Director of Health & Safety, Rexam Beverage Can

"I first had the pleasure of meeting Shawn at his Lean Behavior-Based Safety workshop. I was amazed not only at his mastery of lean philosophy and behavioral science, but also his ability to synthesize the two and communicate the resulting approach to safety in a thoroughly practical manner. Since then, I have continued to learn a great deal from Shawn both directly in conversation and indirectly through his many journal articles blog postings, and webinars. He is always available, always helpful, and always practical. I will continue to look to Shawn for wise counsel and confidently commend him to you for the same."

Todd Hickerson, Director - Health and Safety, Mission Foods

"Shawn and ProAct Safety implemented Lean BBS at one of our manufacturing facilities as a pilot implementation and we followed up by having them train our EHS staff to be internal consultants and implement ProAct's program corporate wide. Shawn and the ProAct team do an excellent job of implementing BBS. They've remained our partners for 6 to 7 years and are always available when we need assistance or an opinion. Shawn is extremely knowledgeable and an excellent speaker/presenter. Any chance I get to hear Shawn speak always leaves me inspired and with renewed energy for safety and behavior based safety."

Todd Miller, Corporate Environment, Health and Safety Manager, Herman Miller