August 08 2022
By: Shawn M. Galloway
Within Proctor and Gamble, there is a famous story about the previous CEO, AG Lafley. Because customers come first, whenever he traveled to a country for business, he would ask to visit a consumer's home and visit a store where P&G's products are sold to better understand the local customer and culture. The message to the rest of the leadership: If our global CEO wasn't too busy to visit and understand our customers, how can you say you are? Employees are also your customers within the enterprise. Are you going to them to better understand as well? People pay attention to what the boss is paying attention to.
If the leaders don't lead, the followers won't follow. What behaviors must senior leadership role model to prompt or increase proactive accountability among the rest of the leadership team? If the leadership team isn't on the same page for the strategic direction and necessary tactical leader behavior, expect silos within silos and multiple subcultures to form.
"Be the change you wish to see in the world." — Mahatma Gandhi"The secret of leadership is simple: Do what you believe in. Paint a picture of the future. Go there. People will follow." — Seth Godin
Shawn Galloway, CEO of ProAct Safety, is an expert in safety excellence. With almost thirty years of experience, he is a highly sought-after advisor, keynote speaker, and expert witness. Shawn has become a trusted partner to leading organizations across various industries worldwide. He ranks in the top 1% of the most prolific writers in his field, having authored over 500 articles and several bestselling books. He also launched the world's first safety podcast, Safety Culture Excellence©. As a recognized authority in safety, Shawn has received awards such as being named among the Top 50 People Who Most Influence EHS and a Top 10 Speaker, among others.
He is a regular guest on Bloomberg, Fox News, The Daily Mail, Dubai One, U.S. News & World Report, Sirius Business Radio, Wharton Business Daily, and leading safety magazines and podcasts. Shawn also serves as a member of the Harvard Business Review Advisory Council, Forbes Business Council, and Fast Company Executive Board, enabling his influence to shape safety thinking and strategy at the executive level.
