August 08 2022
By: Shawn M. Galloway
Within Proctor and Gamble, there is a famous story about the previous CEO, AG Lafley. Because customers come first, whenever he traveled to a country for business, he would ask to visit a consumer's home and visit a store where P&G's products are sold to better understand the local customer and culture. The message to the rest of the leadership: If our global CEO wasn't too busy to visit and understand our customers, how can you say you are? Employees are also your customers within the enterprise. Are you going to them to better understand as well? People pay attention to what the boss is paying attention to.
If the leaders don't lead, the followers won't follow. What behaviors must senior leadership role model to prompt or increase proactive accountability among the rest of the leadership team? If the leadership team isn't on the same page for the strategic direction and necessary tactical leader behavior, expect silos within silos and multiple subcultures to form.
"Be the change you wish to see in the world." — Mahatma Gandhi"The secret of leadership is simple: Do what you believe in. Paint a picture of the future. Go there. People will follow." — Seth Godin
Shawn M. Galloway is the CEO of ProAct Safety and an advisor to leading organizations across all major industries. With over twenty years of experience in safety systems, strategy, culture, leadership, and employee engagement, he is a trusted advisor, keynote speaker, and expert witness.
He is the author of several bestselling books and has multiple regular columns in leading magazines, with over 400 articles and 100 videos to his credit. He also created the first safety podcast, Safety Culture Excellence, with over 800 episodes. Shawn has received numerous prestigious accolades and has been featured in Power 101 Leaders of the EHS World, Top 50 People Who Most Influenced EHS, Top 40 Rising Stars, Top 11 Health and Safety Influencers, and Top 10 Speakers.
He serves on the Harvard Business Review Advisory Council and the Fast Company Executive Board. He has appeared as a guest on Bloomberg, Fox News, The Daily Mail, Dubai One, U.S. News & World Report, Sirius Business Radio, Wharton Business Daily, and leading safety magazines and podcasts, reinforcing his status as an authority in the field of safety excellence.
For more information, call +1.936.273.8700 or email info@ProActSafety.com.
