June 22 2020
By: Terry L. Mathis
Does your organization over-communicate safety? Do your workers complain about hearing about safety too often or knowing too many details of what the organization's safety efforts are? Probably not! When I interview workers for cultural assessments, they either state that they feel under-communicated with or demonstrate a lack of knowledge of recent safety efforts. Leaders who want workers engaged need to keep them in the know of what they can be engaged in.
I regularly hear workers complain that leaders are not willing to spend for safety improvements and then have leaders act surprised and tell me how much they have spent and how many improvements they have made. Also, workers who know of changes complain that they were not included in designing the changes, and some changes actually make the workplace worse for safety and/or production. Effective safety communication needs to be frequent, detailed, and two-way.
Terry Mathis, Founder and CEO of ProAct Safety, has served as a consultant and advisor for top organizations the world over. A respected strategist and thought leader, Terry has authored five books, numerous articles, videos and blogs, and is known for his dynamic and engaging presentations. EHS Today has named him one of the '50 People Who Most Influenced EHS' four consecutive times. Business leaders and safety professionals seek Terry's practical insight and unique ability to introduce new perspectives that lead to real change.