March 27 2023
By: Shawn M. Galloway
In the mid-2000s, I spent much of my time working across France supporting client organizations. I watched a curious thing unfold. In one village where I repeatedly stayed, they had a problem with intoxicated drivers crashing into the trees on their way home.
If you have spent much time in Europe, dining at a restaurant is more of an evening experience than something like a witness in the United States, where they work to quickly turn the tables over. In Europe, you will likely meet the owner and join others in conversation, an experience. Dinners are, as a result, typically longer. People enjoyed the food and paired alcoholic drinks, leading to intoxicated drivers heading home. In the local news one day, a governmental representative claimed, "To protect these people (intoxicated drivers), we must remove the trees."
As I would share this story, the immediate responses I received found this intervention ridiculous and felt effort should instead focus on holding the drivers and restaurants accountable for their behavior. Yes, of course, there must be accountability for this. But only looking at measures to prevent unwanted or undesirable outcomes forgets that humans make mistakes, even illegal ones. This is the idea behind fail-safe systems and environments, and creating system capacity to recover, not just prevent.
While we should never stop trying to prevent all deviation from expectations, you can't prevent all mistakes from occurring. This is human. We are fallible. We all make them every day. A focus on behavior is necessary, as is the environment in which the behavior is occurring or sometimes because of. Perhaps the French politician knew what he was doing and was ahead of some of the safety thinking that remains today.
"I always believe the rule by king or official leader is outdated. Now we must catch up with the modern world." — Dalai Lama
"If our system continues without modification involving environmental and social concern, we will face an economic and social breakdown of our outdated monetary and political system." — Jacque Fresco
"Have no fear of perfection - you'll never reach it." — Salvador Dali
Shawn Galloway, CEO of ProAct Safety, is an expert in safety excellence. With almost thirty years of experience, he is a highly sought-after advisor, keynote speaker, and expert witness. Shawn has become a trusted partner to leading organizations across various industries worldwide. He ranks in the top 1% of the most prolific writers in his field, having authored over 500 articles and several bestselling books. He also launched the world's first safety podcast, Safety Culture Excellence©. As a recognized authority in safety, Shawn has received awards such as being named among the Top 50 People Who Most Influence EHS and a Top 10 Speaker, among others.
He is a regular guest on Bloomberg, Fox News, The Daily Mail, Dubai One, U.S. News & World Report, Sirius Business Radio, Wharton Business Daily, and leading safety magazines and podcasts. Shawn also serves as a member of the Harvard Business Review Advisory Council, Forbes Business Council, and Fast Company Executive Board, enabling his influence to shape safety thinking and strategy at the executive level.
