July 12 2021
By: Shawn M. Galloway
How do you come across in your exchanges about safety with employees? Especially if they are unfortunately infrequent, it is quite likely they are remembered. Once you walk away, back to focus on other priorities, how are your conversations remembered? Like a great physician with great bedside manner, you can tell they are demonstrating they care for your wellbeing. We call this, coming across like a DOC (Demonstrating Opportunities to Care).
While I have many friends and a few family in the profession of law enforcement that truly do care, so this is not to disparage… If you are driving and the police are following you, turn by turn, are you excited that you might just have the potential to meet the local law enforcement officer? Or are you thinking, what did I do wrong? Rarely are community members pulled over to thank them for their law-abiding behavior. Too bad; what a positive impact that would have on society. Instead, we fear they are looking for opportunities to COP, (Catching Opportunities to Punish). How do you come across, like a DOC or a COP? The impression you leave is your responsibility to manage, not those impacted by your presence.
Shawn Galloway, CEO of ProAct Safety, is an expert in safety excellence. With almost thirty years of experience, he is a highly sought-after advisor, keynote speaker, and expert witness. Shawn has become a trusted partner to leading organizations across various industries worldwide. He ranks in the top 1% of the most prolific writers in his field, having authored over 500 articles and several bestselling books. He also launched the world's first safety podcast, Safety Culture Excellence©. As a recognized authority in safety, Shawn has received awards such as being named among the Top 50 People Who Most Influence EHS and a Top 10 Speaker, among others.
He is a regular guest on Bloomberg, Fox News, The Daily Mail, Dubai One, U.S. News & World Report, Sirius Business Radio, Wharton Business Daily, and leading safety magazines and podcasts. Shawn also serves as a member of the Harvard Business Review Advisory Council, Forbes Business Council, and Fast Company Executive Board, enabling his influence to shape safety thinking and strategy at the executive level.
